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Covid-19 has highlighted the significant issue of digital exclusion throughout the UK. The inability to engage with training and employment on a face-to-face basis has, in many cases, resulted in people moving further away from education, employment and their community. In response to this, we have pledged to work with our partner with an aim to ensure that all members of our community have access to a laptop or computer and the internet within the next 12 months.

We have developed a close partnership with LCR during 2020. Households into Work is a unique and innovative programme of support for people living in households across the Liverpool City Region, who because of their circumstances have difficulty finding and sustaining employment. We are working together to promote digital inclusion across the region and in providing additional employability support, training, and mentoring to our customers.

In response to the global Covid-19 pandemic, Pathways Group have had to review and revise our ways of working to ensure that we are able to continue to support our customers and partners. We now offer a fully-remote service and continue to, where additional support is needed, provide face-to-face training and support in our Covid-19 secure venues. We are acutely aware of the potential long-term implications on the economy, employment market and the mental health and well-being of our customers and we have adapted our services and suite of qualifications to reflect the new landscape.

To support our vision and company aims around digital inclusion, Pathways Group have invested in a fully-enabled, Covid-19 secure digital bus which will enable us to reach wider communities and individuals across the region, providing face-to-face support, training and assessment outside of a formal training or classroom environment. We hope that this will enable a greater number of customers to access our services and will remove barriers that might be associated with social distancing restrictions and ongoing Covid-19 guidelines.

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